Companies earn their reputation, we have earned a reputation of great customer service. There has never been an instance where we were not able to help a guy getting his rig going. We cant do that if people don't reach out to us. All we ask is people hit us up if they have any issues, and we be given an opportunity to make things right.
We have lost count of the guys who are running our stuff competitively, lots of them here...
https://www.instagram.com/foxtrotmikeproducts/
As far as the Colt Upper, we have only 1 returned ever. When we have worked with clients in the past, we have seen a lot of variation in the Colt lowers. For the majority of them there were issues with the lowers or magazines, which we we helped resolve for them.
Thanks for the comment about the 3 Gun Nationals demo, we actually shot over 15k rounds of Tula on our original demo uppers, without 1 malfunction. And one of those uppers was suppressed. It was documented below.
Go to 46:30 see for yourself...
https://www.facebook.com/3GNation/videos/10156044866721424/
If anyone on the forum ever needs help, please hit us up at info@fm-products.com and we will resolve any issues you have.