Jump to content
Brian Enos's Forums... Maku mozo!

smithereen

Members
  • Posts

    1
  • Joined

  • Last visited

Everything posted by smithereen

  1. I've posted my customer service story in the shotgun technical forum you might be interested in reading. Versa Max bolt frozen thread.
  2. I had the same thing wrong with my Versa Max when it came back from warrenty work (recalled hammer replacement). What a pisser, well I called them and they sent me to a local Rem. cert. repair shop here in Portland Or. At first they wanted it sent back to the service center in NY... But I was not happy about that as I had already waited three weeks for its return. I explained how it was the only shotgun I owned and was having so much fun that I considered purchasing a extra trigger assembly so I would not have to be without it should a problem arise again. Well the good news is they called the local repair shop and I had a working gun back the same day. I was told a tap with a brass headed hammer on the bolt face released the frozen bolt assembly. The whole thing didn't sit we'll with me as they failed to provide the platinum service quick 7 day turnaround (this all occurred just before hunting season so the service center was swamped as the reason for the delay). To my surprise for my inconvenience they offered to send me a complete extra trigger and bolt assembly along with a few tactical parts (bolt release button +) to complete my 26" black synthetic custom tactical rebuild. Mr. Jennings White is the man and his customer service management made me proud I bought American. 9 months ownership of my first shotgun or shooting any gun and I've scored my 25 straight in trap and as of last week skeet also. Love my Traptical Versa Max and its been flawless. I'll post some pics and a list of mods you 3 gunners might be interested in. Oh yea they also sent me some ammo : ) Cheers!
×
×
  • Create New...