It seems some people are having luck with Faxes and even online orders and others are not. It may be just be a stock issue and nothing more.
I was able to fax and order online and I was charged for both orders and so far I have 1 tracking number. It looks like there is hope if the product is on the shelf.
Yes, the site is down, completely down, none of the inside links are working at all. As far as I can tell they are the ONLY bullet manufacturer with product and the reloading community is hammering them with more than they can handle. I guess it's a good problem to have, maybe it's time to expand... (like a hollowpoint through jello?)