I've been a Dillon customer since the early 90's, love the products, but this has now happened twice too me in the past 18 months.
#1. Purchased new CV-2001 from a Dillon Dealer in Idaho. Dillon in AZ was out of stock at the time. CV-2001 arrived in sealed box, but was very used and nasty, but with a new motor. Contacted dealer, returned on dealers dime. No issues.
#2. Last week, purchased 2 RF100's from a dealer in Virginia. Purchased from that dealer due to one day shipping to my location. Both were in sealed, stapled boxes. One was apparently a repaired unit where the threads in the base of the bowl assembly had been stripped. Mounting hole had been re-drilled to a larger size, re-tapped, and a heli-coil was installed. It didn't hold. When I opened the box, the bowl assembly had separated from the main shaft, and the heli-coil had pulled out of the newly re-tapped hole. The only thing keeping the bowl attached to the main shaft were the 2 electrical connections. Spoke to CS (Peter) at Dillon. Was told they don't sell refurbs, or do repairs in this manner. Returned to Dillon on their dime, and awaiting a new RF100 to arrive.
Has anyone else experienced this?