Is pretty much non existent. I ordered a load 2 belt on March 11th. Now I know they are in Europe and probably make these things when they are ordered, but 6 weeks give me a break. Then I send them 3 or 4 emails over the last 2 weeks asking for any kind of time frame or update and I cant even get a response from them. I wish a review like mine had popped up when I was checking them out, that way I would not have made the mistake of ordering from them.