Two weeks ago, my '08 RIA Tactical started getting a hitch in the trigger release. Contacted Armscorp HQ thru Facebook to ask questions. Gene asked me to take some pictures, which I did. Next thing I know he had Fedex pick up my pistol on a Thursday. Monday they said called and said it would go in the rotation to be checked. On Thursday I called to check and see when they would get to it. "Oh it went out today. But we saw something we didn't like so we sent you a new pistol." Talk about shocked!! It came in the mail today. My old black micarta grips installed, the factory grips in a bag, an extra mag and some promo material to share with friends. I didn't have much time so I took a mixed box of OLD ammo. Federal Match, Speer Flying ashtrays, Silvertips, Blazer, Black Talons,and milsurp. No pattern, just filled seven various magazines. She shot an inch low at seven yards offhand with no pause and no hiccups right out of the box. Not one single hitch, even on the last two mags of fast, then double tapped shots. Out of the box rocking! Taking care of the customer!! Once again for all you haters, Rock Island showed me why they'll have my business as long as I can put five pounds of pressure on the trigger...