I contacted [a large online dealer] about a problem with one of their shooter bags. The shoulder strap when put together had the strap twisted as the strap passed through one of the end hooks. I asked if they could replace the strap. They informed me, I would have to return the entire bag for replacement. I asked if I could just send the strap since this was the only problem. I was informed no I would have to return the entire bag. Although the service is not bad, it seems a waste to return the entire bag and pay shipping on the entire bag if the strap is the only problem. It seems they will take care of the problem but not without some issues on my part. I vote for Chuck anda bag shooters supply and that is where i will go for a new bag nicer to deal with and still some common sense.
Forthill