I had an early example MPA DS9. Although it was a great shooter and accurate gun, there were a few things I wasn’t happy with. The grip was way too smooth, thumb safeties and beavertail not well blended and gave me constant hot spots, too much slop in the trigger shoe and although light not a crisp trigger at all. Fast forward to a couple of months ago when I reached out to David to address some of my issues. I had one of the BEST customer service experiences and genuine responses. I was emailed a prepaid label next day, got my gun back in about a week. They fit a new barrel, safeties, slide stop, trigger and fire control group, new aggressive grip and fixed beavertail, new magwell, 2 new MBX mags and the list goes on. The gun I received back addressed all my previous issues and shoots lights out. I would personally not hesitate to do business with them again and the experience gave me an unmatched warm and fuzzy feeling about MPA as a company.