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Refund/Cancellation Policies


Matt in TN

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I'm about to do my first "pay when register" match, and am curious to hear what everyone else does for a refund policy.  Is there an "industry standard" such as:

 

Withdraw 30+ days before the match and get a full refund

Withdraw 15-30 days before the match and get a 50% refund

Withdraw 14 days or less before the match and get NO refund

 

Those are just made up numbers as a "for instance", but I'm trying to decide what's fair so I can be clear on my policy on the front end.

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If its a major match then No refund 0-30 days out. 50% 31-60 days out. And full refund before that. That tends to be the standard for most majors I go to.

 

The local match I run has limited slots (32) and almost always has a waitlist. Sign up is the Sunday before a Wednesday match. I only provide a refund if your slot can be re sold to another shooter on the waitlist or some sort of family issue. If we dont have a waitlist, you dont get a refund. If you dont show, no refund. If you try to cancel late (Less than 24 hours before the match) No refund.

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