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TheBrick

Upload to Practiscore "timing out"

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TheBrick   

     Sent e-mail to support but I have not received a reply.

I replaced the older version on my Samsung tablet with Version 1.4.1. I then held my first steel match for the year and tried to upload results to Practiscore.

Every attempt resulted in an error screen saying it "timed out."

No problems with the older version last year on this device.

I synched my tablet with my phone which has the older version and was able to upload the results from the phone with no problem.  

?????

Peter

MD SCSA202

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euxx   

I haven't seen your email either. You may want to check where you sent it. Out of curiosity, have you tried to upload from the tablet again since you uploaded from your phone? And besides app version differences (which ones? and what match type being uploaded?), what else is different between tablet and phone, e.g. internet connection?

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TheBrick   

Here is the link from the Practiscore web site that I sent my e-mail question to: mailto:support@practiscore.com

I just tried again to upload the same results from the tablet that my phone was able to do and, again, got the same message "error posting to practiscore.com; timeout"

Phone is version 1.3.20  Android

Tablet is version 1.4.1  Android

Steel challenge match  

I used the same internet connection in all attempts with tablet and phone.

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euxx   
Here is the link from the Practiscore web site that I sent my e-mail question to: mailto:support@practiscore.com
I just tried again to upload the same results from the tablet that my phone was able to do and, again, got the same message "error posting to practiscore.com; timeout"
Phone is version 1.3.20  Android
Tablet is version 1.4.1  Android
Steel challenge match  
I used the same internet connection in all attempts with tablet and phone.


Still no email from anyone about this.
Email us the match export file *.psc from 1.4.1 device (note current version is 1.4.7).

PS: just in case, "mailto:" isn't part of email address

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I am having the same issue... 

timeout on my tablet.. works fine from my phone

 

Nexus 7

Android 5.1.1

Practiscore 1.4.0 

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TheBrick   

Was away yesterday.

I e-mailed the export file to: support@practiscore.com just a minute ago.

Will get new version.

 

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euxx   
Was away yesterday.
I e-mailed the export file to: support@practiscore.com just a minute ago.
Will get new version.

Don't know why, but your emails aren't coming trough...

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