Hello Mr. Rohowetz,
Just wanted to reach out to apologize for your frustration with our support. We understand that you have reached out to us via email multiple times but our records show 3 total inquires. 2 of them (via email) dating back to December 4th, 2017 in which you were needing account set-up and our support staff helped get your account created, but received no response further after asking for your full shipping/billing to complete account details(We believe we either contacted you or you contacted us to verify the full details the following day December 5th 2017). After setting up your account we haven't received any other inquiry on our records except on January 17th, 2018 in which a number that is identified with your account called and left no voicemail for us to respond too. You can reach out to us again if you like as we are here in the office 9am thru 5pm EST Monday thru Friday either via: 1. Email (markviiloading@gmail.com), 2. Our traditional support line (https://www.markvii-loading.com/Traditional-Support_ep_75-1.html) with which you sign into your account, click on the tab labeled "Support", then a select traditional support which will bring you to an inquiry form to fill out so it goes into our database for our support team to then address accordingly, 3. Give us a ring at 1-888-462-7577 and if we miss your call please leave a voicemail with a message outlining your issue/needs so the correct department can address your inquiry accurately. We over here at Mark 7 hope to hear from you so we can resolve any issues you are having or answer any questions you might have.
Thank You,
Mark 7 Reloading Team