In case you haven't, I suggest a shot "One Shot" case lube or equivalent. Can't imagine how the thing wads up.
Jim M
Ya I am completely baffled by this. First few cases work great, could be a lube issue. But lubing this many cases is not practicle, I don't need to do it with other presses.
John appears to have stepped up 'Dillon' style and offered a full refund. So thinks are looking positive, grant you everything isnt done but so far I can not knock the product if the vendor stands behind it in the way John is.