Peter, this is not an issue of dealer vs retail, this is an issue of STI not fulfilling promised delivery dates and failing to communicate effectively with their dealer network. When 4 different ship dates are given for an item that is a short run with different excuses every time it has no matter whether it is dealer or individual. It took talking to the CEO to get a straight answer. Similar issues occurred and are occurring with the DVC line. STI makes an amazing product at one hell of a price, but that is only part of the process, communicating effectively with your supply line and giving straight answers to your dealer network are huge. As far as deposit, I don't know where that even entered into the conversation, the entire $30k order was paid for upfront at SHOT, when delivery dates were set.
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