revoman Posted December 23, 2016 Share Posted December 23, 2016 Called at 6:45 PM Central time and in less than 2 minutes problem with 650 solved and alignment tool is being sent at no charge. That is what customer service is about. One happy customer ? Link to comment Share on other sites More sharing options...
colt22man Posted February 8, 2017 Share Posted February 8, 2017 Great customer service for my SDB & 650. 3 parts shipments & 2 tooling shipments in the past month. They now know my customer # by memory. Link to comment Share on other sites More sharing options...
metalicat30 Posted February 11, 2017 Share Posted February 11, 2017 Dillon is 2nd to none with the customer service ! Link to comment Share on other sites More sharing options...
3GDad Posted February 12, 2017 Share Posted February 12, 2017 +1 ... My set screw on the ram that holds the shell plate bolt worked loose and the shell plate indexing bound up, ended up with a broken index ring last week ... I called Dillon and a they picked up immediately, sent me 2 new index rings and the alignment tool which arrived 2 days later. They were great. Love my Dillon and their service. Link to comment Share on other sites More sharing options...
S&W686 Posted March 15, 2017 Share Posted March 15, 2017 I have needed to contact Dillon on several occasions and all I can say is they are a top notch company to deal with. Link to comment Share on other sites More sharing options...
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