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Dawson Precision Customer Service


DagoRed

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Like most competitors I have bought a few things from Dawson, sights, magwell and recently some 47d Wilson mags w Dawson basepads. I had issues w the basepads, the holes were too tight I had to chamfer the holes to even get the keeper plates (the little plate that goes under the springs and holds the basepad on). Also on a couple they would spread the mag body enough that they wouldn't drop free. I had to swap em around till the mags mostly worked ok. So I shot Dawson an email told them I wasn't happy. I didn't ask for anything 

I got a phone call within 24hrs, they explained that they checked into it, Wilson had changed the size of the dimple on that retaining plate. They were going to update their basepads and send me all new ones. Sure enough a week or so later I got a box from them. (I admit I let it sit on the bench a couple weeks I been so busy). 

I just tried them all, worked perfect! Not a single problem w them going on, staying on, or mags sticking. 

You can't beat that customer service. Love dawson

Red

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