I purchased a 2.5 SRO in early Spring. I put it on a CZ Shadow 2 optic ready and shot a handful of practice sessions on one match. I get it out shoot a match and can't get the dot to brighten up, its extremely dim. I contacted Trijicon and they sent RMA and I sent the sight in. After about a mount with no word, I emailed them. Within 20 min I get a response that they are replacing the sight and I will get a tracking number. After about a week with no tracking, I send another email. No response. I then send another a couple days later.
They responded that they submitted my info for replacement on June 24th but they do not have any available. Usual estimated time for replacement can be 2-4 weeks
but as they stated, It could be up to 23 weeks. Does this sound right. Have others experienced this much of a time delay. I live in N. Idaho with a 6 month shooting season and have already lost out on 4 matches in Carry Optics. I have owned 5 other Trijicon product and have never had to use the warranty. Is this the norm?
Rant over, thanks