I was speaking of my own personal experience with Usoptics. I own just about every model they make (several different Sn3s ,sn4, sn9, sr8c) and none of my scopes have had any issues. They have been perfect since i bought them. I understand that some people have had problems with their Usoptics, but so are other people with other high end brands out there. These are hand made scopes made one at a time and people make mistakes. But my experience has been great with Usoptics scopes and their customer service. I have had a chance to shoot Vortex, S&B short dots and Swarovski Z6i and i feel that none of these come close to the new Sr8c. I strongly recomend Usoptics over any other brand out there. Thats my opinion and you are entitled to your opinion.